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New Prescription for Waiting Room Anxiety

June 10, 2013

Nemschoff Brings Welcome Relief to Patients and Guests with Monarch Lounge

Patients and guests feeling anxious in the waiting room aren’t alone: the aptly named “white coat syndrome” (or fear of doctors) inflicts an estimated 20 percent of the population, causing blood pressure to surge when measured in the doctor's office.[1] The unsupportive and often industrial nature of healthcare environments does little to ease such negative perceptions, directly correlating to increased stress of occupants[2].

 While accommodating, welcoming environments continue to play a critical role in overall patient and family satisfaction, stringent cost and space constraints continue to deter decision makers from updating their facilities. At NeoCon 2013 (#330), Chicago, June 10-12, Herman Miller Company Nemschoff, along with Herman Miller Healthcare, breaks this barrier with Monarch Lounge™, the latest addition to Nemschoff’s cost-effective Monarch collection designed to support guests around the clock.

“Monarch Lounge is ideal for facilities where space and cost is at a premium, but satisfaction can’t be compromised,” said Kent Gawart, COO of Nemschoff. “Through comfortable, adaptive solutions, facilities will be ready to support patients and their guests, while still maximizing hospitals’ space economy and return on investment.”

Elegant Functionality
Monarch Lounge coordinates with the Monarch family of multiple and tandem seating, stacking chairs, tables, benches, bariatric and patient chairs, and sleep series. It features Nemschoff’s healthcare wood finishes for heavy use and frequent cleaning, wood or urethane arm caps and a durable maple hardwood frame, delivering cohesive, high-quality aesthetics across the facility at a cost-effective price point. Available as an individual chair or a three-seat unit, Monarch Lounge also offers generous seating, comfortably supporting up to 350 pounds per seat while still maintaining a slim, space-saving profile.

Monarch Lounge blends consideration for space and budget constraints with beauty and accommodating design. Its subtle upward curve doesn’t just enhance the solution’s beauty, but also supports easy movement in and out of the chair for healing patients and often weary guests. Form continues to follow function with Monarch Lounge’s upholstered seat and back and spring seat construction, which allows patients’ guests to sit comfortably for long periods of time.

“Families and friends play a vital role in a patient’s healing process,” said Kent Gawart, Nemschoff COO. “Flexible solutions like Monarch Lounge allow facilities to comfort these important individuals in the same way they comfort the patient.”

Through its solid wood frame and clean-out design, Monarch Lounge stands up to high-traffic environments and harsh cleaners found in healthcare settings, ensuring a long, useful life. Its wallsaver leg design also protects walls from damaging scuffs, encouraging end-users and staff to rearrange the flexible furnishings for purposeful configuration or ad hoc use.

Monarch Lounge is available in a range of options and colors from The Nemschoff Performance Fabric Collection, which extends design flexibility and embodies the convergence of residential, hospitality, and spa aesthetics with the strict requirements of healthcare. These fabrics support and contribute to Nemschoff’s goal to be VOC- and waste-free within the next decade. Like all products within the Monarch collection, Monarch Lounge meets GREENGUARD® and GREENGUARD® Children & Schools certifications.

About Herman Miller’s Healthcare Businesses
Herman Miller Healthcare and Nemschoff bring over 80 years of combined experience and a deep understanding of healthcare environments to help clients think strategically about their space—beyond furniture. They leverage this rich insight and an unparalleled product offering to create adaptive environments across the care continuum that are better for patients and smarter for business. Through a network of clinical strategists, designers, application specialists and sales professionals, the companies provide research-based, problem-solving solutions to improve working and healing environments. Herman Miller is a charter member of the Health Facility Institute; a Pebble Partner with the Center for Health Design; an Industry Partner of the American Academy of Healthcare Interior Design; and now a member of the Planetree Visionary Design Network (PVDN), the first manufacturer to be awarded this distinction.

[1] Sine, Richard. “Beyond ‘White Coat Syndrome.’”  WebMD. (2012).

[2] Ulrich, Roger. “Effects of Healthcare Environmental Design on Medical Outcomes.”

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