Last Update: July 8, 2015
COLLECTION OF INFORMATION
AUTOMATIC COLLECTION OF INFORMATION
VOLUNTARY COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
COOKIES AND OTHER TOOLS
USE AND SHARING OF YOUR INFORMATION
IN ACCORDANCE WITH LAW
THIRD PARTY LINKS
YOUR CALIFORNIA PRIVACY RIGHTS
UPDATING YOUR INFORMATION
INTERNATIONAL PRIVACY PRACTICES
Herman Miller, Inc.
855 East Main Ave.
Zeeland, MI 49464
Personal Data Management Contact
Subject: "Contact Us Form: Personal Data Management"
The Site is not targeted towards, nor intended for use by, persons under the age of 13. If you are not at least 13 years of age, do not access, use, or register on the Site. We do not knowingly collect personally identifiable information from persons under age 13 (in which case we will terminate and delete your account and all information contained therein) without prior parental consent. Unless we have knowledge to the contrary, we will presume that all personally identifiable information collected by the Site is from persons age 13 and over. By using the Site, you represent and warrant that you are 13 years of age or older.
Automatic Collection of Information
You may visit Our Site without providing any personally identifiable information. Anonymous, non-personally identifiable information such as your IP address, domain server, type of computer or device, the operating system, type of web browser, addresses of referring site, time and date of visit, the pages you visited while on the Site, and your location information, also known as traffic data, may be collected and used, for example, to administer and improve the functionality and quality of the Site and diagnose problems.
Voluntary Collection of Personally Identifiable Information
We may ask you for certain personally identifiable information, such as your name, shipping/billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests, and other information in connection with your request for information, a purchase or order of a product, to receive catalogs, or to participate in contests, sweepstakes or promotions, or as otherwise requested on the Site. However, any such request is completely voluntary. If you register and purchase products, we may also maintain a record of your product purchases. However, if you decline to provide Us with such requested information, you may not be able to use certain functions or features of the Site, including inability to purchase products or access certain offers and content.
Cookies and Other Tools
We use Google Analytics, a web analytics service provided by Google, Inc., (“Google”) to collect certain information relating to Your use of the Site. Google Analytics places cookies on Your computer, to help the website analyze how users use the Site. The information generated by the cookie about Your use of the Site (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating Your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate Your IP address with any other data held by Google. By using this Site, You consent to the processing of data about You by Google in the manner and for the purposes set out above. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.
Herman Miller only processes and uses your personally identifiable information in accordance with the purposes for which it was collected or authorized by you. We may use your personally identifiable information in order to confirm and track your orders and use of the Site; analyzing your preferences, trends, and statistics; personalizing your Site experience; informing you about our new and existing products, services, and other offers and information about Herman Miller and its various brands; and other promotional purposes. We may share personally identifiable information within our family of companies, including any entity controlling, controlled by, or under common control with Herman Miller.
Personally identifiable information provided as part of a sweepstakes or contest entry may also be disclosed to the sponsor or co-sponsors of the sweepstakes or contest. Such sweepstakes and contests may be subject to additional terms and conditions and privacy practices. Any such additional terms shall be available to you before you submit your personally identifiable information.
We belong to ad networks that may use your browsing history across participating websites to show you interest-based advertisements on those websites. To learn more about interest-based advertisements and Your opt-out rights and options, visit the Digital Advertising Alliance www.aboutads.info and the Network Advertising Initiative www.networkadvertising.org. Please note that if you choose to opt out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.
In Accordance with Law
We may disclose personally identifiable information to others if we are required to do so by law, to protect and defend Our rights, for security purposes, or in the event of a corporate sale, merger, reorganization, dissolution or similar event.
You may opt-out of receiving future communications from Us any time We request your personally identifiable information, by clicking on the link at the bottom of emails you receive from Us. You may also Contact Us during regular business hours.
Third Party Links
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of Your Personal Information. However, since the Internet is not a 100% secure environment, We cannot guarantee, ensure, or warrant the security of any information You transmit to Us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards. It is Your responsibility to protect the security of Your login information. Please note that e-mails and other communications You send to Us through Our Site are not encrypted, and We strongly advise You not to communicate any confidential information through these means. You should secure your password and not share it with any other individual. Be careful when using your login information on or making purchases from public computers. Always log off when finished.
Your California Privacy Rights
Under California’s "Shine the Light" law, California residents who provide Personal Information in obtaining products or services for personal, family or household use are entitled to request and obtain from Us once a calendar year information about the customer information We shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which We shared customer information for the immediately prior calendar year (e.g. requests made in 2015 will receive information regarding 2014 sharing activities).
To obtain this information, please send an email message to firstname.lastname@example.org with "Request for California Privacy Information" on the subject line and in the body of Your message. We will provide the requested information to you at Your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
Updating Your Information
You have the right to tell us:
- to provide you with a copy of the personal information we have about you
- to correct or update your personal information
- not to contact you in the future
- to delete your personal information
Please be aware that in accordance with our routine record keeping, at our discretion and from time-to-time, we may delete records that contain personal information.
International Privacy Practices
The Sites, and other websites directed to residents in countries and jurisdictions outside of the United States, are operated and managed on servers located and operated within the United States. By using and accessing our Sites, residents and citizens of countries and jurisdictions outside of the United States except in the case of data transfers from the EEA and Switzerland, which are covered under the US-EU and US-Swiss Safe Harbor Frameworks, agree and consent to the transfer to and processing of Personal Information on servers located in the United States, and that the protection of such information may be different than required under the laws of Your residence or location.
For residents in the EU, your personally identifiable information is collected, stored, and processed in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.
Herman Miller has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.