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Dan Bos and Terry Lopez saw a problem—too few safety suggestions and too many safety incidents at GreenHouse Operations. They asked Kirsten Barkel to do something about it, and Kirsten took charge. She and a team talked to people, created communication tools, and generally made safety more visible and more fun. Safety suggestions from employees are up 78%; incidents are down 27%. Kirsten has become "the complaint department with a smile," noting that employee ideas have been crucial to their success. Her Safety Liaison job is now a development position for anyone interested in learning about Herman Miller's safety culture. We have leaders with all sorts of titles at Herman Miller.
Employees receive the following one-time reimbursements
$100 when purchasing a bike for personal use (or $25 for a bike tune-up) $500 when purchasing a hybrid or fuel-efficient car $50 toward an approved helmet for use when riding a motorcycle or scooter
WebMD
WebMD has created a personalized site for Herman Miller, and employees can take their HealthQuotient and manage their health from this site. Employees who completed the Health Management Program received $150 incentive to help offset the cost of medical premiums.
Safety
Our Corporate Safety Vision is that "Herman Miller will establish a culture where safety expectations are driven by all employees with the understanding that all injuries are preventable." There is a consistent, verifiable, and ongoing identification and correction of problems and hazards.
This year four of our facilities were recognized by the Michigan Voluntary Protection Program. In addition to our participation in State and Federal OSHA Voluntary Protection Programs, our Behavioral Based Safety program helped us work towards our goals.
We launched a corporate-wide Behavior Based Safety Program in 2006. This innovative workplace strategy, now implemented at six of our manufacturing sites, reduced on-the-job injuries by 40 percent in the first year. The program relies on interactions and coaching between team members to reduce the kinds of accidents that account for 94 percent of the injuries.
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