Transparency, executive visibility, and timely communication during major organizational changes can help employees understand high-level strategy and embrace change. The Campbell’s Soup Company exemplified these ideas during a recent headquarters renovation, and the results were as delicious as their soup.
A strong desire to provide an invigorating, supportive workplace for employees lead Campbell’s to create a LEED-NC Silver Employee Center packed with people-pleasing features, including a credit union, fitness center, company store, café, training center, and pilot workplace that would act as a test lab to inform future space planning.
Campbell’s, with help from Herman Miller, kept employees informed during the renovation process through information sessions, executive-lead panel discussions, and a café fair for employees to learn about the services provided in the new employee center. The result? The new employees center is a hit, and Campbell’s employees now embrace and even champion change instead of resisting it.