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Design, Research July 19, 2011

Are Distractions in the Office Good or Bad?

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The answer depends on your perspective. Certainly, the daily distractions and interruptions we experience in the office are annoying. They can be costly, too. According to one estimate, distractions cost American businesses $650 billion annually. And a recent poll of office workers found that 53 percent said distractions affect their productivity.

Distractions affect the one commonality we all share—our minds. And in a work world increasingly focused on ideas, we need uninterrupted time to think and concentrate. But, in many ways, distractions are not only unavoidable, they’re desirable. “Fortuitous encounters”—those hallway, coffee-station, and copy-room conversations—allow people to get work done.

Then, too, there is the fact that so many of us are working together more than ever. “The collaborative nature of knowledge work involves socializing, sharing, and connecting,” says Herman Miller’s Ginny Baxter, “and that in itself can be distracting. Even so, people in today’s collaborative work environments need to be involved and accessible.” So how do you balance concentration and being connected? Some think glass walls may do the trick. We’d love to hear your ideas.

Comments (2)

Ironically, I think one of the main ways workers can cut down on distractions is by learning how to communicate better. As in knowing how to politely tell someone that you need to concentrate. I like the cubicle barricade tape that says “do not disturb” on it. You can let everyone know what mood you are in and that they shouldn’t disturb you unless they have a work-related question.

Daisy
San Diego Office Furniture

We have a dog at the office and it’s great to have her walking around and stopping by someone’s work station. This does represent little distractions but we have notices that people relax and smile more and generates communication and social interaction. Although, there might be people that don’t like animals at all…

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