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Lois MaassenWriter

Lois Maassen writes and consults with companies and nonprofits about their marketing strategies from a small town in West Michigan, after being a part of the communications team at Herman Miller for 29 years.

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Technology, Well-Being June 10, 2009

Small Talk Is Big: How Online Social Networks Keep Us Happy and Whole

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worklife_small-talk-is-big_june_jugglezine_maassen1
Illustration credit: Caitlin Kuhwald

Small talk gets no respect. Flip through the stacks and stacks (literal or virtual) of books and articles on the topic, and you’ll see that it’s cast as manipulative or mercenary: it’s what you do to get the girl, get the sale, or get the job. It’s called the “grease” or the “glue” of social interaction; neither of those metaphors is particularly appealing, unless you’re a counter cook or a collage artist.
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