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Herman Miller Journal, Well-Being February 26, 2010

Architecture for Walking

By Clark Malcolm

Herman Miller Design Yard employees take a break to walk the corridors
One of the great design features at our Design Yard facility in Holland, Michigan, is a walkway that extends from one end of the building to the other. Lined with windows and without doors to negotiate, the walkway is a great space to meet people, exhibit art and creative projects, look outside, and exercise.

This last option fits in with our Health Management Program, which includes bicycle commuting, fitness programs, and flu shots. Why just the other day, as I was walking to lunch, I was nearly run over by the group in this picture. As I rounded a corner, they came barreling along, talking away, and intent on doing their noon-time walk. We all smiled, said hello, and I thought, “That’s one of the things I like about this place—work is part of life, and not the other way round.”

Design, Well-Being February 11, 2010

Call It a Residence, Not a Dorm

By Randall Braaksma

William Jessup University Apartments
Photo via: PRWeb.com

Remember your dorm room? Yuck. (Or maybe you can’t remember, but that’s another story.) The opposite of “yuck” is the trend today.

Take the William Jessup University in Rocklin, California, for example. It recently won an American Institute of Architects chapter award for its new student apartment building. Beyond being a great place to reside, the 192-bed, 24-apartment project preserved “the original conversion of the Herman Miller furniture factory, designed by renowned architect Frank Gehry.”

So, the place has the look, but does it deliver the good life? You bet. Each apartment has a full kitchen, wireless Internet, cable TV, central air, a two-story parking garage, laundry facilities, and a courtyard big enough for community gatherings and barbeques. “Boola, Boola.”

Products, Well-Being January 28, 2010

Winning the Office Temperature War

By Christine MacLean

A heating pad is one worker's way to keep warm in her office.I once worked at a company housed in the second floor of an old mill building. You might be thinking “lovely renovated office space with high ceilings and tons of character.” You’d be wrong. The building was dirt-cheap chic and the only character it had was a homeless man who slept in the unoccupied first floor.

Our office space consisted of shoddily constructed half-walls and an eclectic mix of broken down desks, wobbly chairs—and, most important of all, space heaters. In winter, there’d be miniature snowdrifts on the window sill, and you could see your breath until 10 a.m. We never had temperature wars in that office. We just cranked the thermostat as high as it would go, and our space heaters, too.

Granted, ours was an extreme case. But recent IFMA research shows that complaints about the temperature top the list of common office grievances. Facilities managers say they get an almost equal number of complaints about the office being too hot or too cold.

This is a big deal because there’s a positive correlation between comfort and productivity. Unfortunately, it’s tough to keep everybody happy and comfortable all the time. As any facility manager will tell you, often the person complaining about the office being too hot is sitting right next to the person complaining about it being too cold.

Facility managers do the best they can, but when it’s not enough, people do what they have to do. They use space heaters (frowned upon because of the fire hazard), heating pads, personal fans, supplemental clothing and, in one case reported in the research, a small wading pool under the desk in which the worker could “paddle” his feet to cool them off.

Herman Miller has a sweet and sensible alternative that uses 90% less energy than space heaters. C2 climate control uses advanced thermal electric technology to provide heating and cooling in a single unit. Someday I’d like a C2 for my home office, but for now I use a foot warmer to stay warm. What’s your solution?

Technology, Well-Being January 19, 2010

Is Multitasking Ruining Our Concentration?

By Christine MacLean

Technology tools used by multitaskers
Like other sixteen year olds, my son writes a history paper, texts his girlfriend, and plays Battlefield II on his computer—all at the same time.

Me: You can’t possibly do all three well. Him: Practice makes perfect. Me: Riiiiight. Him: <shrug>

New research is on his side (darn it). René Marois, a psychology professor at Vanderbilt University is co-author of a study on multitasking. Marois says there are two major ways tasks can interfere with one another: If they both require concentration (we’re bad at splitting our attention effectively) or if they make demands on the same neural resources, e.g., trying to carry on two conversations at the same time. His study focused on the former and showed how people can become efficient multitaskers when tasks require less attention.

 “Our results imply the fundamental reason we are lousy multitaskers is because our brains process each task slowly, creating a bottleneck at the central stage of decision making,” he says. With practice, we can learn to process more quickly.

Researchers on another project asked a different question: Does multitasking affect your ability to concentrate when you aren’t multitasking? They tested the concentration of students who multitask frequently and other students who multitask but not all the time. The three tests measured students’ ability to ignore irrelevant information, organize items, and switch tasks. Each test required the students to do only one thing at a time. Students who spent less time multitasking did better on every test than students who multitask frequently.

Finally, experts agree that no one truly multitasks. Instead, the brain toggles between, say, history paper, Battlefield II, and girlfriend so quickly that it gives the illusion of multitasking. And oh, how we love that illusion.

Well-Being January 13, 2010

Work/Life Conflict: Perception Doesn’t Reflect Reality

By Christine MacLean

bryan
There’s new research showing that managers believe women experience more work/life conflict than men. Women employees in the study actually reported less conflict. The study, conducted by researchers at the University of Illinois at Chicago and appearing in the Academy of Management Journal, says the belief is held by men and women managers alike, who then see the women as less worthy of promotion.

Women who know about this misperception may think twice about using company-sponsored work/life balance programs like telecommuting—and rightly so. “As long as managers buy into that stereotype, women who take advantage of programs like on-site child care or flextime or paid time-off for parenting are only undermining their prospects for advancement in their companies,” says Professor Jenny M. Hoobler, one of the authors of the study. “What we’re talking about here, I expect, is one of the subtle, entrenched forms of discrimination that make up the glass ceiling.”

Well-Being January 6, 2010

Let’s Do Away with the Working Lunch

By Randall Braaksma

working lunch
Or at least cut back on them. I know, there is always pressure to cram more into the day, especially more meetings. After all, they’re where most work gets done these days. But does it have to be over lunch?  We need a break. And some, including Carl Honeré, author of In Praise of Slow, argue that getting away for lunch clears the head and makes room for creative thoughts. Even if you’re lucky enough to be sitting in a chair designed to keep you healthy, you need to get up and move around. And leaving a meeting room for a quick lunch can be just the way to do it. So here’s to the separation of lunch from work. Bon appétit.

Well-Being January 5, 2010

Dads Not Inclined to Work Part Time

By Christine MacLean

Rick DernbergerMost working mothers (62%) prefer to work part time, according to research conducted by the Pew Research Center. Working fathers, not so much. Only 21% of them say they’d rather work part time than full time.

Rick Dernberger is one of them. For a long time after they had children, he and his wife Becca both worked full time. Whenever one of the kids got sick, “we’d have fights over who had the most important day,” he says. “One day she whimsically said, ‘Why don’t you quit work?’ That had never occurred to me, but as soon as she said it, I knew it was right. She was making more and she enjoyed her job more.”

For the last seven years, the arrangement has been working for the Dernbergers. Rick enjoys the mix of parenting four daughters (ages 6 – 20), counseling college students, and helping entrepreneurs get new business loans. Being a part of all the details of his daughters’ daily lives has been especially rewarding—and an opportunity that most dads don’t have.

The Pew research didn’t ask men why they don’t want to work part-time, but it’s not hard to guess a few reasons. Cultural norms change slowly. Most men had dads who worked full time so, like Rick, the option might not even be on their radar screen. Even if men do consider it, the decision may be driven by finances: men still make more, on average (women make about 77 cents for every dollar men make).

Still, some men have made the switch. At Herman Miller, .5% of male employees in the U.S. currently work part time; 6.3% of female employees do. In our international division, 1.6% of employees work part time, and all are women.

Better World, Well-Being December 28, 2009

The Happy Planet Index and You

By Christine MacLean

unhappyplanet
Drizzly Denmark is the happiest country in the world. No, really. There’s research to back it up. But other research shows Costa Rica is happiest. It all depends on what you measure.

The Organization for Economic Cooperation and Development (OECD)—the Paris-based group that says Denmark is happiest—measures only life satisfaction. It asked citizens questions like “Did you learn something today?” and “Were you proud of something you did yesterday?”

But, nef, the independent “think-and-do tank” that says Costa Rica is happiest, measures life satisfaction, life expectancy, and ecological footprint. This allows it to assess the “environmental efficiency with which, country by country, people live long and happy lives.” It assigns each country a “Happy Planet Index” (HPI). So it’s not just about the happiness of a country’s people; it’s about whether or not the way that country’s citizens live makes the planet happy. An interactive map shows each country’s cumulative index and its index for each measure.

In addition to checking out your country’s HPI, you can also calculate your own personal HPI. Mine was 64. That’s above the world average of 46 but well below the target of 83, “which represents a good life that doesn’t cost the earth,” according to the folks at nef. Once you have your score, the site generates suggestions on how to improve in each area.

My ecological footprint really hurt my overall score, a weakness my country shares: The U.S. ranked 114th on the Happy Planet Index because it, too, has an outsized ecological footprint. We’re both going to have to work on that.

Check out what Herman Miller is doing to improve our ecological footprint through our environmental advocacy initiatives.

Design, Products, Well-Being December 23, 2009

From Worry Beads to Pathogens: An Interview with Florabella Designer Martin Linder

By Keasha Palmer

Marty Linder, designer of Brandrud's Florabella lounge collection
I love talking to designers. They’re such problem-solvers. For example, the other day, I had a really interesting conversation with Martin Linder, designer of the Florabella Lounge Collection by Brandrud (a Herman Miller company), which recently won a Nightingale Award at the Healthcare Design 09 conference. Our discussion ranged from worry beads to hugs to pathogens to machines for detecting explosives in airports (which he also designs, but that’s a whole other story.)

Linder, a tenured professor at San Francisco State University and partner in MSL Design, believes good design starts with good research, so he spent many hours in hospital waiting rooms observing how people interact with the furniture there. Some, he discovered, found comfort using armrest seams as “worry beads;” others took the concept of “lounge” to new heights – or depths, actually. These and other factors (did we mention those pesky pathogens?) were all taken into consideration before he ever picked up a drawing tool.

In addition to his observations, Linder also talked with hospital personnel, including nurses and maintenance crews.
Read more

Well-Being December 17, 2009

Learning Lessons from Kids

By Keasha Palmer

soccer1
I had the coolest experience the other day – talking to a 6th grade class about writing. After I gave my spiel about what a great career it is and how many opportunities there are, I gave them an assignment: Create an ad for a soccer ball that has two distinct characteristics: It glows in the dark and it’s made out of an indestructible material called Toughcoat.

I couldn’t believe their responses. They totally got into it and I had trouble keeping up with all the fantastic ideas they were throwing at me!

Headlines like, “Play soccer under the stars,” “The ball that can’t be beat,” “The soccer ball with muscle,” “The best night-light ever!” I just never expected such great ideas from them. And I think I learned a valuable lesson that day: Kids are creative. Kids like to think. Kids can make work fun. Isn’t that the way it should be for adults, too?

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