Improve care? Save money? Can standards do both?

Hospital professionals are always looking to improve the care they deliver and do so more efficiently. Many think standards are the answer, especially in patient room design. But a question quickly arises: Which approach—same-handed or mirror-image design—is better for patient safety and staff efficiency?
Why the debate? Mirror-image rooms like the one below share plumbing chases and medical gas and electrical lines. That’s efficient from an architectural point of view.

On the other hand, same-handed rooms like the one below don’t share chases and lines. That adds about $3,000 to $5,000 to the cost of each patient room.

Even with this added cost, an increasing number of hospitals are choosing same-handed design. They’re doing because they believe that standardized same-handed design contributes to better process and workflow. Trouble is, there’s very little evidence to support this belief.
So the debate goes on. We think it’s a healthy debate because it focuses attention on the important role design plays in patient-room settings. It’s generating new research into the merits of same-handed versus mirror-image design, too.
This is all good, but in all the research and all the talk, let’s not lose sight of the people who deliver care. Too much standardizing in the name of efficiency—prescribing, for example, their approach (either left or right) to patients—may backfire if we don’t involve them in the discussion.
Photos 2 & 3 credit: HKS Architects
It’s likely that for many people mirror image is easy to adapt to with a little practice. In Great Britain, people use their left hand to eat with even though the population is mostly right handed. If the health care providers aren’t having trouble finding what they need when they need it, both the mirror and same-handed rooms seem like they would be equally easy to navigate. You’re right, though, the people to ask are those actually working in that environment.
Daisy McCarty
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