“Seventy percent of work in North America happens with two or more people. It’s no longer about the individual worker,” according to Ben Watson, our executive creative director, as quoted recently in The New York Times. “We need to create microenvironments—a mix of them, in fact, so you want to be at your office more than you want to be at home or at Starbucks.”
How do we design spaces to support this shift toward working together? One step is to understand how current space is being used. You may realize that the boardroom is nearly always empty, while there is a waiting list for small conference rooms. Having this knowledge will help you design a better mix of settings and ensure you are getting the most out of your space.