May 19, 2010
The American Organization of Nurse Executives (AONE)—a national organization of nurses who design, facilitate, and manage care—has been established since 1967, just a few years longer than Herman Miller Healthcare. And the organization has a similar focus: advocacy and research to advance nursing practice and patient care. Which is why Herman Miller for Healthcare had a presence at the AONE 43rd Annual Meeting and Exposition last month.
Our healthcare experts—many of whom are registered nurse managers with clinical and administrative experience—work to help our customers increase the quality and performance of healthcare facilities. They understand the complex relationships in healthcare delivery systems—from patient care to code compliance, from staff retention to construction planning. Together with our product offering, they translate their expertise into workable solutions.
The AONE conference was the perfect opportunity for Herman Miller Healthcare to help fulfill the vision of AONE: “Shaping the future of health care through innovative nursing leadership.” Our experts gleaned knowledge from the CEUs and networking opportunities, while our booth displayed a range of product solutions from our family of healthcare brands to help make the workplace better for nurses and facilitate patient care:
Nemschoff—Brava glider and Brava patient and lounge chair; Serenity III Treatment chair with heat and massage feature; SleepOver bench
Brandrud—Centé and Nala patient chairs
Herman Miller Healthcare—Aeron stool, Decentralized Caregiver Workstation, Mobile Technology Carts and Procedure/Supply Carts
Design, Healthcare, Products, Well-Being
December 23, 2009
I love talking to designers. They’re such problem-solvers. For example, the other day, I had a really interesting conversation with Martin Linder, designer of the Florabella Lounge Collection by Brandrud (a Herman Miller company), which recently won a Nightingale Award at the Healthcare Design 09 conference. Our discussion ranged from worry beads to hugs to pathogens to machines for detecting explosives in airports (which he also designs, but that’s a whole other story.)
Linder, a tenured professor at San Francisco State University and partner in MSL Design, believes good design starts with good research, so he spent many hours in hospital waiting rooms observing how people interact with the furniture there. Some, he discovered, found comfort using armrest seams as “worry beads;” others took the concept of “lounge” to new heights – or depths, actually. These and other factors (did we mention those pesky pathogens?) were all taken into consideration before he ever picked up a drawing tool.
In addition to his observations, Linder also talked with hospital personnel, including nurses and maintenance crews.
Design, Healthcare, Well-Being
November 17, 2009
Keynote speeches, round table discussions, hands-on workshops, lecture presentations, exhibit hall displays, awards ceremonies (to honor the Florabella lounge collection, a winner in the Nightingale Awards Competition), and interpersonal conversations shaped the collective Herman Miller Healthcare experience at the Healthcare Design conference held Oct. 31 to Nov. 3 in Orlando, Florida.
Our live media team, composed of individuals from Herman Miller and our subsidiaries Brandrud and Nemschoff, covered the event live on Twitter under stream #hcd09.
What did we learn? What were the major trends we observed and takeaways we will continue to think about? What texture did we take away from the intangible? We synthesized our experience and now we present five takeaway points back to you for consideration:
1. You can apply lean process to any industry. Learn and apply best practices from other fields.
2. Use evidence-based design to drive innovation.
3. Patients, doctors, nurses, furniture, infrastructure, equipment, buildings, and nature are all part of the same ecosystem.
4. Design healthcare products and environments that reference norms but create delight.
5. Listen, ask, test, challenge, and participate in communities that are shaping the future of healthcare.
We’d love to hear your reactions. Do you agree? Understand? Let’s continue the conversation here and on Twitter. Follow @healthcarehm and stream #betterworld.