Many things, of course, and certainly the workplace’s architecture and furniture (maybe even where the boss sits). But primary among them is to know something about how people are feeling, what they’re thinking, what motivates them, and, yes, what irritates them. Community Pulse—an interactive tool we offered recently to our website and trade show visitors—gauged what’s on people’s minds when it comes to work. Their answers fed into a real-time infographic that added to responses from the larger community. We hope this Q&A exercise will get all of us thinking about what fosters community in the workplace.