Fostering Creativity Through Continuous Improvement

You may have heard us talk about our human-centered design at Herman Miller. That’s the approach many of the designers use behind the products they develop with us.

You might have also heard about our continuous improvement system called the Herman Miller Performance System (HMPS), which we implement in our operations, distribution, and installation processes to accommodate the needs of our customers.

But it’s likely you haven’t heard of Agustin Coronado, who works in our seating operations, unless you work at Herman Miller or live in West Michigan. While Agustin’s job title labels him a facilitator for one of our chair assembly lines, he’s really a designer at the core. A designer who thinks of people first.
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