How do you design a better patient chair? For us it began with conversations, more than 200 of them. We spoke with caregivers, patients, and other support personnel to find out what works and what doesn’t. We also consulted with ergonomists, physical therapists, and gerontologists to understand the recovery process. We learned a lot, and the resulting design became the Nala Chair.

Patients need to be comfortable—physically as well as emotionally. One way the Nala Chair addresses this is by mimicking the natural movement of a person’s body: tilting and pivoting at the ankle, knee, and hip. The motion of the chair is relaxed and controlled; heavier patients will not recline too quickly and lighter ones will not move forward too quickly. Nala’s arms, long and wide, provide patients with ample place to grip while getting in and out of the chair—ensuring patients feel secure.

For caregivers, transferring seated patients up and out of a chair can be a strenuous task. To assist them, Nala was designed with a leaf spring to reduce the physical effort needed to move a patient. To simplify cleaning, Nala was designed with sizeable gaps between components to minimize debris build-up. Resilient materials and finishes were selected to stand up to the rigors of healthcare environments.

We believe that design is a process that begins with people. That’s why we talk to the right people, ask lots of questions, and listen carefully to their answers. The results of these conversations, as in the case of Nala, can be comfortable and healthy.