Keynote speeches, round table discussions, hands-on workshops, lecture presentations, exhibit hall displays, awards ceremonies (to honor the Florabella lounge collection, a winner in the Nightingale Awards Competition), and interpersonal conversations shaped the collective Herman Miller Healthcare experience at the Healthcare Design conference held Oct. 31 to Nov. 3 in Orlando, Florida.
What did we learn? What were the major trends we observed and takeaways we will continue to think about? What texture did we take away from the intangible? We synthesized our experience and now we present five takeaway points back to you for consideration:
1. You can apply lean process to any industry. Learn and apply best practices from other fields.
2. Use evidence-based design to drive innovation.
3. Patients, doctors, nurses, furniture, infrastructure, equipment, buildings, and nature are all part of the same ecosystem.
4. Design healthcare products and environments that reference norms but create delight.
5. Listen, ask, test, challenge, and participate in communities that are shaping the future of healthcare.
We’d love to hear your reactions. Do you agree? Understand? Let’s continue the conversation here and on Twitter. Follow @healthcarehm and stream #betterworld.