Throughout our more than 100-year history, a lot at Herman Miller has changed, but our values and principles have not. We know that we need to develop great products and services for our customers that will also provide good returns for our investors. Yet we’ve always believed in a higher calling – that we must do right by humanity.
At its core, Herman Miller is a company focused on people. “Inspiring designs to help people do great things” is the mission we embraced because design is where we excel, and through design, we believe we can impact the world for the better. For us, design-driven problem solving is both a practice and philosophy, and it is the lens through which we view our work, our people, and the world at large.
“A Better World” is the guiding light in our journey to have a positive impact on humanity. We pledge to serve our people by providing them jobs, prioritizing their health and safety, and investing in their personal and professional growth. We will be good stewards of the earth’s resources, because we are simply borrowing them from future generations and we have a responsibility to ensure they remain abundant. We will reinvest wealth back into communities across the globe, and forge partnerships that scale our efforts and achieve greater impact. We will perpetuate a culture where the giving of our time and talent is not only celebrated, but expected. And, we will build inclusive communities that value uniqueness in people and thrive on what binds us together instead of what makes us different.
Our Better World Report is merely a snapshot of how we live out our values every day. It’s also my promise that by enacting our values, we’re holding ourselves accountable to creating a better world now and in the future. It’s an aspirational way to live, and we know we’ll make mistakes along the way. But we’ll never settle for less, and we certainly won’t stop trying. Designing a better world is not so much achieving a goal as an everyday fact of life.
Yes, we are a business. But unless we create value for our employees, customers, investors, and communities, we have no real reason to exist. I believe businesses that earn trust and lead with a moral authority are the businesses of the future. People must believe business has a conscience that goes beyond the bottom line.
Together, we can harness the power of a global collective, become a force for good, and create a better world. We hope you will join us.
All the best,
Brian Walker, CEO, Herman Miller, Inc.