Work In Progress
At Herman Miller we're taking a different approach to how we manage our work, the tools and technologies that enable it, and the places where we come together to do it.
Written by: Mindy Koschmann
Video by: The Work
Herman Miller brings a uniquely human perspective to the work environment, especially in the place we call home. We believe that the future is about networks – networks that enable us to accomplish great things. We build these networks both internally and externally, locally and globally.
To further this pursuit, we recently set about transforming our West Michigan home, the Design Yard, into a place that would support an organisation of high-performing individuals and their networks. In our vision, the Design Yard would bring people closer together through a shared sense of community and purpose, and encourage people to contribute their most meaningful work.
“I work in a different part of the Design Yard, but I visit the coffee bar as often as I can. I love the light, the openness and the energy of the people in the space.”
-Mark Beckman, Engineer
During the course of planning, we endeavoured to strip away the disruptions and detours we typically encounter during a working day. We wanted every element of the office landscape to be positioned purposefully to encourage intuitive behaviours. Such a place would serve as a destination where people would want to be, and would feel like a community worth belonging to.
“We worked closely with the design team to make sure the new space would suit the way we work now and could evolve with us as our team changes and grows. I can see that the planning paid off, because people who would normally work at home are spending more time at the office.”
-Bryan Showers, Manager of e-Business Integration
Research and planning helped us to identify and create a series of spaces optimised to support work and interaction. We call these spaces Settings, and they include areas for community and group interaction, enclosed meeting spaces and spaces for private focus.
These Settings comprise our new office landscape, designed to enable and empower people by providing choice and fostering community – not unlike a vibrant city. In such a workplace people will immediately grasp what they can do, where they can go, what things are for and why they are the way they are.
“The materials, artwork and artefacts at the Design Yard are a visual expression of our legacy, creativity and our human-centred approach to design.”
-Mindy Koschmann, Writer/Editor
Without adding to the existing facility, the new design accommodates 40 per cent more people. We increased the number of formal meeting spaces and introduced shared collaborative areas into every work-team space.
The inevitability of change is the primary reason we view the Design Yard as an ongoing experiment: a living prototype where we refine our theories about work and workplaces. We continue to measure the effectiveness of the space with our unique toolset that includes space utilisation and observational studies. This ongoing research helps us to understand design elements that are working well, and to identify opportunities for improvement.
Our ongoing refinement of the Design Yard will ensure that it remains a positive contributor to our experience of work. It will always be a place where Herman Miller comes to life, and where we can all realise our full potential.