Commend

Designed to work hard for healthcare.

A close-up view of the Commend Nurse’s Station surface with a sketchbook and interior structure exposed.

Healthcare environments are fast-paced and intense. To perform their work safely and efficiently, care teams need clean and dependable nurses stations that help them focus on caring for patients. Commend's powerful and durable prefab design was made for the realities of healthcare, setting caregivers up for success in challenging work environments.

Human-Centered Design Research

Made for caregivers. And for caregiver environments.

We started by observing care teams at work. We found that many nurses stations didn’t support caregivers’ specialized work or communications between teammates. We also saw excessive wear and tear on millwork nurses stations that weren’t made to withstand the extreme demands of caregiver environments. So we began exploring prefab solutions that would be better at providing caregivers with supportive spaces.

An open sketchbook with a drawing of Commend Nurses Station and two caregivers helping two patients.

Initial sketches explored different ways people use nurses stations and interact in caregiver environments.

An early sketch of two Commend Nurses Stations showing how the product can support different activities for caregivers.

An early concept began to combine a sleek, linear appearance with modular activity zones.

Modular Form

An attractive take on prefab.

We knew that prefab construction was a better solution for team environments: it’s dependable, repeatable, and scalable across facilities. But we also knew that organizations love millwork for its aesthetic expressiveness. So we set out to create the most beautiful prefab solution possible. Our modular design is sleek and linear and functions as a set of building blocks for creating different team spaces while maintaining aesthetic cohesion across facilities.

Power and Data

Primed for powerful tech.

Care teams use a wide range of technology in their work, and healthcare organizations must plan ahead for changing utility needs. That’s why we designed Commend with an extra-large frame cavity to accommodate high-capacity power and data entry. Multi-piece interior cladding gives installers and maintenance workers easy access to the frame cavity for cable routing. And seamless under-surface cable management keeps workspaces organized and clutter-free.

A close-up view of Commend Nurses Station's internal frame with power and data cords routing throughout the structure.

Commend's generous frame cavity is designed to fit high-capacity power and data and emergency backup power.

A close-up view of the brushed stainless steel toe kick on a prefab Commend Nurses Station.

Corner protectors and toe kicks increase Commend's durability in busy caregiver environments.

Corner and Base Protection

Loaded with durable details.

Care team environments are busy, high-traffic work areas, with nurses stations taking impacts from hospital equipment on a regular basis. So we designed Commend with protective details to increase its longevity. Corner protectors shield Commend’s corners—the most common impact site—from dents and marks, and materials like Corian cladding and stainless steel toe kick panels increase its overall durability. And because its prefab form is modular, damaged components can be replaced easily.

Boundaries

Purposeful places for caregiver activities.

Sometimes nurses have to communicate with families, and sometimes they need privacy to focus on their work. Commend has boundary options that communicate varying degrees of openness. An approach peninsula offers a place to connect with patients’ families, while a counter-height boundary topped with surface-to-ceiling glass creates privacy for individual focus.

A caregiver environment with a Commend Nurses Station boundary wall and interior team zone defined by surface-to-ceiling glass.

Surface-to-ceiling glass helps define the boundaries of a semi-private team space.

A close-up view of the white Corian full end panel with white laminate tops and white and gray fronts on a forty two inch high prefab Commend Nurses Station.

Waterfall edge details and subtle cladding seams are easy to access and clean.

Minimized Seams

Seamless, easy-to-clean surfaces.

Healthcare environments must be rigorously cleaned and maintained. That’s why we designed Commend’s prefab form to have minimal seams in its surfaces. Its few necessary gaps are sized for easy cleaning, and Corian surfaces are nonporous and simple to sanitize, helping prevent the spread of infection.

A prefab Commend Nurses Station with glass screens serving as a reception desk in an outpatient space including Palisade chairs, sofa, and table.

See Commend at work.

Commend Nurses Station puts high-performing care teams in command.

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