In healthcare, a mass crisis is always a possibility. Healthcare organizations prepare by doing drills, maintaining paper flowcharts, and installing backup generators, for example. While those are important, an essential and often overlooked part of preparation comes before a healthcare facility is even built.
As organizations scrambled to adjust staffing, operations, and more as COVID-19 took hold, it became clear that their facilities couldn’t respond to the pandemic’s new and unexpected demands. In the absence of facility flexibility, staff created workarounds, doing their best to adjust their processes within the limitations of their environment. The costs of a static healthcare facility are considerable—not only to the bottom line, but also to the ability of staff to care for patients.
When you prioritize resilience in the design of your facilities, you’re enabling them to readily respond to disruptions, big and small, and to maintain their relevance for years to come.
Adaptability to allow for iteration
Benefit: You can use existing elements to continuously improve what you have.
Amenability to contingency planning
Benefit: You have solutions designed and ready for different types of disruptions.
Reliability because of built-in redundancies
Benefit: You can achieve the same purpose using different elements.
Benefit: You can use the same element for multiple uses.
Benefit: By redeploying components, you can reduce or eliminate downtime.
Integral to a larger working system
Benefit: It allows for micro adjustments to features within the environment.
Early planning with an experienced partner is critical to building resilience.
Designing for resilience starts with early planning and makes the most of proven, standardized building blocks. To achieve maximum benefits, partner with organizations that are experienced in optimizing performance continuously over time. Look for organizations that have these four things.
- Healthcare expertise
Experienced professionals who rigorously research and understand the specific requirements of healthcare environments are valuable guides throughout the process.
- Reliable building blocks
A quality, adaptive kit of parts from a reliable partner affords the ability to refresh, reconfigure, and relocate elements of the built environment with minimal downtime or additional cost.
- A proven process
To maximize a facility’s resilience, flexibility needs to be considered at the outset of planning. The process needs to integrate resilience thinking, planning frameworks, and adaptive building components, as well as awareness of what an uncertain future may bring.
- A local partner
Local partners who are with you every step of the way—through design, acquisition, installation, and after project completion—ensure your facility will continuously perform over time.
With preparation comes peace of mind
When you invest in capabilities that make your facility resilient, you’ll benefit from the peace of mind that comes from knowing you’re prepared to perform despite disruptions. Whether the disruption is cyclical, like protecting your facilities against normal wear and tear, or irregular, like a pandemic, your facility can flex to handle it.
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