Customer Service

888 443 4357

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We've collected the most common questions we get, and grouped them by topic so you can easily find what you're looking for.

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Warranty and Service

Many of our products are covered by a 12-year warranty that includes parts and labor. For questions on repairs and what’s covered, please visit our Warranty and Service page. To talk with a product specialist, please call Monday through Friday from 9 am to 5 pm Eastern Time.

Phone: 888 443 4357

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Care and Assembly

Though most of our products arrive fully assembled, some require minimal assembly. We provide that information along with care and maintenance recommendations.

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Chair Adjustments

We design our chairs to respond to your body. You can fine-tune the fit using their simple, intuitive adjustments. Check out this how-to information for our most popular chairs.

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Buying Options

Shop online

Shop the Herman Miller Store, or find other online retailers that carry our products.

Find an Online Retailer

Find a Store

Our Authorized Retailers give you in-store access to products, and many offer the option to buy online.

Find a Store Near You

Contact a Dealer

Find dealers for business, healthcare, and government workplace furniture and services.

Find a Dealer

Visit a Showroom

Drop in or schedule an appointment at any one of our showrooms around the globe.

Schedule an Appointment

General Inquiries

If you have questions, comments, or need personal assistance, we’re here to help. Send us an email, and we’ll get back to you as soon as possible.

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