A purposeful yet versatile combination of furniture, tech, and storage can create the right environments for increased patient satisfaction, improving communication and reducing stress during increasingly diverse types of healthcare visits—from exams to consultations.
Make People Comfortable for Every Interaction
Flexible exam rooms facilitate many different kinds of exams, from intensive physicals to brief check-ups to serious consultations about a patient’s health. Whatever form the visit takes, the patient must feel comfortable before effective communication can occur. Relaxing, clutter-free spaces that flex to the needs of conversations on a case-by-case basis help reduce patients’ stress and make the most of your real estate.
Help Caregivers Focus on Connecting
To provide relaxed, communicative care in exam rooms, caregivers must make the patient the center of attention. Create exam spaces with efficient storage, tidy work surfaces, and intuitive, optimized tools so caregivers can shift their focus from the task at hand and connect more meaningfully with the person in front of them.
Cast Tech in Supporting Roles
To increase patients’ comfort and facilitate effective communication, exam room technology should take a back seat to people and blend seamlessly into the background when not in use. Displays should enhance interactions, not overtake them, and the patient and caregiver should refer to screens only when necessary during a face-to-face conversation.
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