IMPORTANT SAFETY NOTICE
Nelson Thin Edge Group and Nelson Basic Cabinet Series Recall
The safety and quality of our furniture is of utmost importance to us. While we have received no reports of safety concerns, injuries, or tip-overs, we have voluntarily initiated a recall of the Nelson Basic Cabinet, Nelson Thin Edge Chest, Double Dresser, Cabinets, and Buffet ("Recalled Products"). This only includes products that were purchased in 2011 or later; vintage Nelson products are not included in this recall. The recall is prompted by a change in a stability standard issued by the American Society for Testing and Materials (“ASTM”), an international organization that develops and publishes voluntary consensus technical standards for the furniture industry, among others.
The Recalled Products do not meet the new ASTM stability standard that went into effect on August 1, 2019, which means the Recalled Products could tip-over and fall, causing a risk of personal injury or death, particularly to children. As a result, we ask that you please:
- Stop using the product immediately;
- Place the product in an area where a child cannot access it; and
- Email us at email@example.com or starting Monday February 17, 2020, you may contact MillerKnoll at 1-800-338-2107 or using the form below for more information or to request a full refund with a free pick-up of the dresser, cabinet, or buffet.
- For more information, please visit the recall alert on the United States Consumer Product Safety Commission website.
We are actively developing and testing solutions for the Recalled Products that meet the new stability standard, and we will contact you as soon as repair options are available.
The list of recalled products is below, including links to an example photo or drawing of that product.
When contacting us, we’ll need to know your product number and FO number. They are printed on a white label that is attached to your product inside the upper drawer or behind the right-hand door.